PREST Privacy & Compliance

Privacy & Compliance

At Lunai Jewelry, your trust means everything to us. This page brings together all our key policies so you can easily find and understand how we protect your data, respect your rights, and comply with privacy laws worldwide. Use the index below to jump directly to any section.

Privacy Policy

At Lunai Jewelry, we treat your personal information with the same care we give to our creations. We only collect what is necessary to fulfill your orders, provide support, process payments, prevent fraud, and improve your experience.

We may also use data for analytics and marketing (always respecting your choices) and to meet legal or regulatory requirements. Some of this information may be shared with trusted partners — for example, payment processors, shipping providers, and apps that help us operate our store. We never sell your data.

You have the right to:

  • Access and review the personal information we hold about you
  • Correct or update your details at any time
  • Request the deletion of your account and data
  • Download a copy of your data in a portable format
  • Restrict or object to certain types of processing

If you wish to exercise any of these rights, you can contact us at hello@lunaijewelry.com. We will respond in line with GDPR, CCPA, and other privacy laws.

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Cookies Policy

Cookies are small files placed on your device that help us provide you with a smoother, more personalized browsing experience. They allow us to remember your preferences, keep your cart safe, improve our website, and — if you agree — show you relevant offers.

We use:

  • Essential cookies: required for basic site functions (checkout, login, cart).
  • Functionality cookies: remember your preferences (language, region, etc.).
  • Analytics cookies: help us understand how visitors use our site so we can improve it.
  • Marketing cookies: personalize promotions and measure the effectiveness of our campaigns.

You can manage or disable cookies at any time through our Consentmo banner or your browser settings. Please note that rejecting cookies may limit certain features.

For more details about specific cookies and third-party providers, visit our Cookies Settings panel available on the site.

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GDPR Compliance (EU)

If you are located in the European Union, the General Data Protection Regulation (GDPR) gives you specific rights over your personal data. These include:

  • Right of access — to know what personal data we hold
  • Right of rectification — to correct inaccurate or incomplete data
  • Right of erasure — to request deletion of your data (“right to be forgotten”)
  • Right of restriction — to limit how we process your data
  • Right of portability — to receive your data in a structured, machine-readable format
  • Right to object — to processing for direct marketing or certain other purposes

To exercise any of these rights, email us at hello@lunaijewelry.com. If you are not satisfied with our response, you may also contact your local Data Protection Authority.

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CCPA / CPRA Compliance (California)

If you are a California resident, the California Consumer Privacy Act (CCPA), as updated by the CPRA, grants you the following rights:

  • To know what categories of personal information we collect and why
  • To access the personal information we hold about you
  • To request correction or deletion of your data
  • To opt out of the sale or sharing of your personal data
  • To not be discriminated against for exercising your privacy rights

To submit a request, contact us at hello@lunaijewelry.com or use the tools available in our Consentmo panel. We will verify your request and respond as required by law.

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Do Not Sell or Share My Personal Information

At Lunai Jewelry we never “sell” your data in the traditional sense, but laws like CCPA/CPRA consider sharing information with third parties for advertising purposes as a “sale.” For that reason, we provide you with the ability to opt out easily.

If you prefer that we do not collect or share your personal information for advertising or personalization, you can opt out at any time by using our Consentmo cookie banner or by contacting us at hello@lunaijewelry.com.

Other rights you can exercise directly through our platform include:

  • Updating your account information
  • Downloading all the data we store about you
  • Requesting a full report of your personal information
  • Requesting permanent deletion of your data and account

We will always respect your decision and make the process simple.

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