Terms of Service
Terms of Service
Welcome to Lunai Jewelry.
These Terms of Service (“Terms”) govern the use of our website and the purchase of our products. By accessing or using our site, you agree to these Terms.
Please read them carefully.
1. Who We Are
Lunai Jewelry is operated by TOFASHI ESSENT S.L.U., based in Mallorca, Spain.
You can contact us at hello@lunaijewelry.com.
2. Eligibility
You must be at least 18 years old to use this site and place an order.
By purchasing from us, you confirm that you have the legal capacity to enter into this agreement.
3. Products & Orders
Each piece is crafted with care.
We aim to display our products as accurately as possible, but slight variations in color, texture, or size may occur.
We reserve the right to correct errors, make adjustments to designs, or cancel orders if necessary.
4. Pricing & Payment
Prices are shown in your local currency whenever possible and include applicable taxes where required.
Payments are processed securely through Shopify Payments or trusted providers such as PayPal or Apple Pay.
We do not store your payment details.
5. Shipping & Delivery
For full details, please refer to our Customer Care page.
Delivery times may vary depending on your location.
For orders outside the EU or Spain, customs duties or import taxes may apply.
6. Returns & Refunds
For full information, please refer to our Customer Care page.
In general, items must be returned unused and in their original packaging.
7. Intellectual Property
All content on this site — including images, designs, and branding — belongs to Lunai Jewelry and is protected by intellectual property laws.
It may not be reproduced or used without prior permission.
8. Limitation of Liability
To the extent permitted by law, Lunai Jewelry is not liable for indirect or consequential damages arising from the use or purchase of our products.
Our maximum liability is limited to the price paid for the item.
9. Governing Law & Disputes
These Terms are governed by Spanish law.
Any disputes will be handled by the courts of Palma de Mallorca, Spain.
10. Changes to These Terms
We may update these Terms from time to time.
The latest version will always be available on this page.
By continuing to use our site, you accept any updates.