Ebbe Threaders
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A fine chain threads through the lobe and falls behind. Slide it through to set the drop where you want it — short and close, or long and visible from the front.
The bar at the top holds. The chain does the rest.
Details
FAQ
Frequently Asked Questions
Where is my order
You can track your order using our tracking page.
If updates don’t appear immediately (especially for US shipments), this is normal during the first stage of transit.
Please visit “Where is my order” for real-time updates.
How long does shipping take
Delivery times depend on your location and shipping method.
As a general guide:
USA: 5–12 days (Standard) / 4–8 days (Priority)
Europe: 3–7 days
Canada, Australia & Asia: 8–18 days
For full details, please see our Shipping Information page.
Can I return or exchange my jewelry
You can request a return or exchange within 45 days of delivery.
The process and costs depend on your location.
Please refer to our Returns & Exchanges page for full details.
Is your jewelry handmade
Each Lunai piece is carefully designed and finished with attention to detail.
Small variations may occur — this is part of what makes each piece unique.
How do I choose the right size
You’ll find detailed measurements and guidance on our Sizing Guide page.
If you’re unsure, feel free to contact us — we’ll be happy to help.
How should I care for my jewelry
Avoid contact with water, perfumes, and chemicals, and store your jewelry in a dry place when not in use.
For full care instructions, please see our Jewelry Care page.
What payment methods do you accept
We accept major credit and debit cards, along with the payment options shown at checkout.
All payments are processed securely.
Is your jewelry suitable as a gift
All orders arrive carefully packaged and ready to gift.
You can also add a gift card if you’d prefer to let them choose.
Need help
If you have any questions, contact us at hello@lunaijewelry.com or use the chat for quick assistance.
Contact
Need help or have a question?
We’re always happy to help.
You can reach us anytime at hello@lunaijewelry.com
We usually reply within a few hours on business days.
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