👉 Track your order here

Yes, we ship worldwide 🌍

Shipping costs are calculated at checkout, based on your location and the selected shipping method.

Delivery times depend on your location and chosen shipping method.

As a general guide:
• USA: 5–12 days (Standard) / 4–8 days (Priority)
• Europe: 3–7 days
• Canada, Australia & Asia: 8–18 days

For full details, please visit our Shipping Info page.

Yes, we ship worldwide 🌍

International shipping times and costs vary depending on the destination and selected service.
All available options are shown clearly at checkout.

Orders are usually processed and shipped within 1–2 business days.

During busy periods or holidays, processing may take a little longer — but we’ll always keep you informed.

This depends on your location. Here’s how it works:

🇺🇸 United States
Orders shipped within the U.S. are delivered as domestic shipments.
There are no customs duties, import taxes, or additional fees, and your package will be delivered with local tracking.

🇪🇺 European Union
For EU countries, all applicable taxes and duties are already included in the price you see at checkout.
There are no extra charges upon delivery.

🌍 Other countries (Canada, UK, Australia & others)
For destinations outside the U.S. and EU, customs duties or import taxes may apply depending on local regulations.
These charges are determined by local authorities and are the responsibility of the customer.

In many cases, no additional fees are charged — but this can vary by country.
If you’re unsure, feel free to contact us before placing your order. We’re always happy to help.

Absolutely 🤍

All orders arrive beautifully packaged and ready to gift.
You can also choose a Gift Card if you’d like to let them select their own piece.

We accept major credit and debit cards, as well as the payment methods shown at checkout.

All payments are secure and encrypted.

Yes 💛
You have 45 days from delivery to request a return or exchange.

You can find all the details on our Returns & Exchanges page.

If something isn’t clear or you need personal assistance, we’re always here.

You can reach us at hello@lunaijewelry.com or use the contact page — we’ll be happy to help 🤍