Returns & Exchanges

Can I return my order? How can I do it?
  • Sure! you can return your order.
  • Please, contact us within 30 days of receiving your order.
  • Send the items back with a trackable shipping service, in unused conditions, and with their original packaging.
  • Buyers are responsible for return shipping costs, and any customs fees if applicable.
When will I receive my refund?
  • Once we receive your order back we will process your return within 14 days.
  • We will refund the purchase amount to the original form of payment.
What items can I return?
We accept returns on all our jewelry, except on customized pieces.


  • You may consult the section Return Policy from our Terms of Use for detailed information. 

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