Returns & Exchanges
Can I return my order? How can I do it?
- Sure! you can return your order.
- Please, contact us within 30 days of receiving your order.
- Send the items back with a trackable shipping service, in unused conditions, and with their original packaging.
- Buyers are responsible for return shipping costs, and any customs fees if applicable.
- Once we receive your order back we will process your return within 14 days.
- We will refund the purchase amount to the original form of payment.
What items can I return?
We accept returns on all our jewelry, except on customized pieces.
- You may consult the section Return Policy from our Terms of Use for detailed information.
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