Privacy & Compliance
Privacy & Compliance
At Lunai Jewelry, your trust matters.
This page brings together our key policies so you can easily understand how we protect your data, respect your rights, and comply with privacy laws.
Use the sections below to navigate:
Privacy Policy
Cookies Policy
GDPR Compliance (EU)
CCPA / CPRA Compliance (California)
Do Not Sell or Share My Personal Information
Privacy Policy
We treat your personal information with care.
We only collect what is necessary to:
- process your orders
- provide support
- handle payments
- prevent fraud
- improve your experience
We may also use data for analytics and marketing, always respecting your choices, and to comply with legal requirements.
Some information may be shared with trusted partners (such as payment providers, shipping carriers, or essential apps used to run our store).
We never sell your data.
Your rights
You have the right to:
- access the personal information we hold about you
- correct or update your details
- request deletion of your data
- download your data in a portable format
- restrict or object to certain types of processing
To exercise any of these rights, contact us at hello@lunaijewelry.com.
We will respond in line with applicable privacy laws.
Cookies Policy
Cookies are small files stored on your device that help us provide a smoother browsing experience.
They allow us to:
- remember your preferences
- keep your cart secure
- improve our website
- show relevant content (if you agree)
We use:
- Essential cookies — required for core functions (checkout, cart, login)
- Functionality cookies — remember your preferences (language, region)
- Analytics cookies — help us understand how the site is used
- Marketing cookies — support relevant offers and campaign performance
You can manage or disable cookies at any time through our Consentmo banner or your browser settings.
Please note that disabling cookies may affect certain features.
For full details, visit the Cookies Settings panel available on our site.
GDPR Compliance (EU)
If you are in the European Union, you have the following rights under GDPR:
- right of access
- right of rectification
- right of erasure
- right of restriction
- right of portability
- right to object
To exercise any of these rights, contact hello@lunaijewelry.com.
If needed, you may also contact your local Data Protection Authority.
CCPA / CPRA Compliance (California)
If you are a California resident, you have the right to:
- know what data we collect and why
- access your personal information
- request correction or deletion
- opt out of the sale or sharing of your data
- not be discriminated against for exercising your rights
To submit a request, contact us at hello@lunaijewelry.com or use the tools available in our Consentmo panel.
We will verify and process your request as required by law.
Do Not Sell or Share My Personal Information
We do not sell your data in the traditional sense.
However, some privacy laws consider certain types of data sharing (such as advertising-related tools) as a “sale.”
For this reason, you can opt out at any time.
You can do this through:
- our Consentmo cookie banner
- or by contacting hello@lunaijewelry.com
You may also:
- update your account information
- download your data
- request a full data report
- request permanent deletion of your data
We will always respect your choices and keep the process simple.